Covid-19 Crisis Counselling Network

How Crisis Counselling Helps

Coping During These Difficult Times

A crisis refers not just to trauma, but someone’s response to a situation. Triggers vary from person to person. Today, the Covid-19 pandemic may trigger fear and anxiety in many of us.

Crisis Counselling Offers Assistance & Support

Crisis counselling helps individuals deal with the crisis by offering resources, stabilization, and support. Crisis counsellors also help people develop coping skills to deal with the immediate crisis.


This is a list of mental health practitioners currently offering crisis counselling. Mentalogue does not take a cut and payment is made directly between you and the provider. If you are in a difficult financial situation, you are free to negotiate rates with them. Please use them at your discretion.

Full nameEmail addressContact numberType of practitionerLanguagesVoice/video call counselling rate, per 30 minutes Chat counselling rate (Whatsapp/email), per 30 minutesIn-person rate, per 30 minutes or per hourCapacity
Adeline Abu Hassanadeline_abuhassan@hotmail.comph: 0126122940Licensed counsellorEnglish, MalayVoice RM40/30 minutes, Video RM50/30 minutesRM35/30 minutesN/AOpen
LEE CAR-MENLcarmen1012@gmail.comph: 0143048100Licensed counsellorMalay, English, Mandarin, Cantonese, HokkienRM30/30minsRM30/30minsRM50/30minsOpen
BAE Counselling & Therapy Centreconnect@baecounselling.comph: 0136933051Licensed counsellorEnglish, Malay, MandarinN/AFREE WhatsApp and Email CounsellingSupport ServicesN/AOpen
Nur Ain Bt Mat Yasingainyasing1132@gmail.comph: 0145107304Licensed counsellorMalay, EnglishRM30/30 minutesRM25/30 minutesRM70 /per hourOpen
Cindy Limcindylim32@gmail.comph: 0162020735Licensed counsellorMandarin, English, CantoneseFreeFreeN/AOpen
Tan Hui Yinsilvercounselling@gmail.comph: 01111273486Licensed counsellorEnglish, MandarinRM35/30N/AN/AOpen
Venugadevi Murugesvenuga90@gmail.comph: 0102120190Licensed counsellorMalay, English, TamilN/ARM35/30 minutesRM150/60 minutesOpen
Cheryl Kongcherylkhm@gmail.comph: 0165959351Licensed counsellorEnglish, Mandarin, CantoneseVoice: RM40 / 30 Minutes; Video Call RM 40/ 30 MinutesRM 40 / 30 minutesN/AOpen
Maathavi Pachiappanmaathavi_madhu@yahoo.comph: 0197778849Licensed counsellorMalay, English, TamilFreeFreeFreeOpen
Bao Zhong, Chngbaozhong@lemmelearn.comph: 012-5943600Licensed counsellorEnglishRM30RM30RM50Open
MS. CHERYL CHIN YI FENcherylchinyifen@gmail.comph: 0169794892Licensed counsellorEnglish, Mandarin, Cantonese, HakkaRM150/45minRM35/30minutesRM150/45minOpen
Yap Siew counsellorEnglish, MandarinRM35/30minutesRM35/30minutesN/AOpen
Karthiaeini counsellorMalay, English, TamilFreeFreeNot AvailableOpen
Nisha Kumaravelearthenisha@yahoo.comph: 0128085514Licensed counsellorMalay, EnglishRM25RM25NONEOpen
Ms Leong Fong Yi (Janice)janicefyleong@gmail.comph: 01111420762Licensed counsellorEnglishFreeFreeFreeOpen
Lynnette Chailynnettecwt@gmail.comph: 0127050319Licensed counsellorEnglish, Mandarin, CantoneseRM50/30minutesRM35/30minutesRM120/hourOpen
Isabel Joeshuaisabelle.josh92@gmail.comph: 0174042092Licensed counsellorTamil, Malay, EnglishRM35/30 minutesRM40/30 minutesNot AvailableOpen
Ng Lei Voon (LV) counsellorMalay, English, Mandarin, CantoneseFreeFreeNot AvailableOpen
Rozaimah Khalidrozaimahkhalid@gmail.comph: 0193186000Licensed counsellorMalay, EnglishRM40/30 minutesRM40/30 minutesRM50/30 minutesOpen
Ms. Wong Lee Sinleesin1@gmail.comph: 0123912558Licensed counsellorMalay, EnglishFreeFreeRM80/60 minutesOpen
Evelyn Emily Lee Wei Yingevelynemilylee@gmail.comph: 0102149812Licensed counsellorEnglish, Mandarin, MalayRM35/30 minutesRM25/30 minutesRM100/30 minutes.Open
Ng Jun Kiatcohenjkathelp@gmail.comph: 0129722088Licensed counsellorMalay, English, Mandarin, CantoneseRm 50/30 minutes, 120/60 minutesRm50/30 minutesRm100/30 minutes, 120/60minutesOpen
Ms. Sindusha Darshini a/p Kanna Dasandarshini.myconfidential@gmail.comph: 0126011260Licensed counsellorEnglishRM40/30minutes - Voice & RM50/30minutes video callRM30/30minutesRM200 professional fee and RM50 room fee = RM250. Sliding scale applicable to those earning below RM5000Open
Chareessa Cheechareessachee@gmail.comLicensed counsellorMalay, English, MandarinRM50RM40/30 minutesRM250/50 minutesOpen
Durga Devi Krishnanddbeyondtherapy@gmail.comph: 0195956557Licensed counsellorMalay, English, TamilRm35/30 minsRm35/30 minsRM50/30 minsOpen
Priscilla De Nettopriscilladenetto93@gmail.comph: 0166172272Licensed counsellorEnglishVoice: RM35/30 mins; Video: RM40/30 minsRM35/30 minutesRM100/30 minutes but recommends 1hr while price negotiable on financial abilityOpen
Naga Jothi Retenamjothish1719@gmail.comph: 0146101453Licensed counsellorEnglish, Tamil, MalayRM35RM35RM50 per hourOpen
Jackie Yongjackie@beliveinpsychology.comph: 0182067313Licensed counsellorMalay, English, Mandarin, Hokkien, CantoneseRM50/30 MinutesRM50/30 MinutesRM100/HourOpen
Mrs. Melanie Shobhashobha2267@gmail.comph: 0176071605Licensed counsellorEnglish, Hindi Rm35/30minutesRm35/30 minutesRm50/30 minutesOpen
Lee Ke Xin kexin30@gmail.comph: 0177981290Licensed counsellorEnglish, Mandarin, MalayRm35/30minsRm35/30min or RM1/ 5 responsesRm50/30minsOpen
Ng Li Hsiali_hsia@yahoo.comph: 0166607791Licensed counsellorEnglish, MandarinNot availableRM25/30 minsRM80/hrOpen
John Matthew PintoJohnpinto.arkcc@gmail.comph: 0162901526Licensed counsellorMalay, EnglishRM40/30 minutes (only available after 4pm)RM 1 per 10 Whatsapp messages sent by counsellor200 per session (Approximately 1 hour to 1 hour and 15 minutes)Open
Dr Ling Sai Anglinglynda@gmail.comph: 0123896737Licensed counsellorEnglish, Malay, Mandarin, CantoneseFreeFreeFreeOpen
Malini 0124279791Licensed counsellorMalay, English, TamilRM 35/ 30 minutes RM 30/30 minutes RM 100 per hour (60 min)Open
Ng Loe counsellorEnglish, MandarinRM 35/ 30 minsRM 50/ 30 mins Not AvailableOpen
Yap Hou Huai Garygaryyap@mypsychology.myph: 01133445270Clinical psychologistMandarin, English, Malay, Hakka, CantoneseRM100 / 30 mins, RM200 / 60 minsNot availableRM200 / 60 minutesOpen
Enrich Counselling & Therapy Centreinquiry@jm-enrich.myph: 0142668803Licensed counsellorMalay, English, Mandarin, CantoneseRM 200 per 50-minute sessionN/ARM 200 per 50-minute sessionOpen

General Counselling Hotlines

Not specifically catered to crisis counselling for Covid-19, but a good resource for anyone who needs a ear.

MERCY Malaysia Psychosocial SupportHotline open from 8am to 5pm dailyFree-03-29359935, 011-63994236 (WhatsApp only)Open
BefriendersSkype calls and emailFree-SkypeIDs: BefKL Skype 1 & BefKL Skype 2,
MitralineEmail counselling open, telecounselling everyday 8pm-10pm, except SaturdayFree-016-4512008, KL Branch:, Penang Branch: emitrapg@gmail.comOpen
Life Line Association MalaysiaEmail counselling open; voice call open (10am-11am, 2pm-3pm, 7pm-10pm) 20/3-14/4,
YBAM PelitaEmail counselling
YBAM Happy Living Social Cares ProjectVoice call/chat,
Women's Aid Organization (counselling and help for domestic abuse or gender based violence)Hotline, Monday-Saturday, 9am-5pmFree-03-7956 3488Open
Talian Kasih (Perlindungan, penderaan, kaunseling, pembuangan bayi, kebajikan, masalah sosial remaja)HotlineFree-15999Open
Telenita (counselling and legal services)Hotline (M-F 9.30am - 4.30pm, Sat by appointment 10am-4pm) (email and they call you)Open
RelatePsychological support for MOH Frontliners (9am-9.30pm)RM75/1hr subsidized rate-
The Help TalkOnline platform-RM48
ThoughtFullChatOnline platformRM309 / month for unlimited texting + 1-hr voice/video sessionRm189 / month for unlimited texting
Buddhist Gem FellowshipHotline temporarily closed during movement control orderFree-03-7859 9610, 03-7859 9682Closed
DBKL TelecounsellingHotline temporarily closed during movement control orderFree-1800-88-2600, 03-26179905Closed

Updated as of 6 July 2020, 3.00PM MYT
Drop us an email at if you need to get in touch with us or update information.

Know someone who can provide crisis counselling? Are you a crisis counsellor?